Credit Control Supervisor Permanent

Role: Senior Credit Controller

Location: East London

Salary: £48,000 + Benefits

Hybrid: 4 Days In / 1 Day From Home

Are you an experienced Credit Controller with a background in the real estate sector and strong supervisory skills?

Our client, a leading property management company, is seeking a Senior Credit Controller to join their team, focusing on managing credit and collections within the retail sector. This is a fantastic opportunity to play a pivotal role in safeguarding the financial health of a dynamic organisation.

As a Senior Credit Controller, you’ll have the opportunity to take ownership of key credit management processes, mentor the team, contribute to the overall success of the business, and grow your career in a supportive and dynamic environment.

Key Responsibilities:

– Oversee credit and collections processes, ensuring adherence to policies, and managing accounts receivable to reduce delinquencies and maximize cash flow.

– Build strong relationships with tenants and stakeholders, acting as the main point of contact for credit-related queries and escalations.

– Manage overdue accounts, issue reminders, and initiate collections to minimize financial risks.

– Negotiate payment plans with tenants, working closely with property managers to resolve disputes.

– Prepare and present reports on credit trends, portfolio performance, and cash flow projections to senior management.

– Identify and implement process improvements to enhance the efficiency of credit and collections operations.

– Provide mentorship and guidance to the credit control team, fostering a culture of collaboration and accountability.

Qualifications & Experience:

– Minimum of 4 years’ credit control experience, ideally within the real estate or property sector.

– Previous supervisory experience is highly desirable.

– Strong Excel skills and proficiency in managing high-volume, target-driven environments.

– Confident, assertive, with excellent communication and negotiation skills.

– Ability to work under pressure and use initiative to manage complex issues.

Tagged as: Accounts Reicevables, Analytical, Communication, Credit Control, Customer Services