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Niche skills for a time-critical EMEA tech rollout

Background

Willis Towers Watson (WTW), a global provider of risk advisory and insurance solutions, needed to design and build a project team for a critical technology rollout across.

The Challenge

Cedar partnered with Willis Towers Watson (WTW) to build a specialised project team for a time-critical rollout of a key technology platform across EMEA:

  • The programme involved complex legacy platform transitions, particularly in Denmark, Spain, and Portugal.
  • Multiple WTW stakeholders were based across EMEA, requiring seamless coordination.
  • Roles included a Senior Project Manager, Business Analysts, Data Analysts, and a Training Manager.
  • Team members needed Danish or Portuguese language skills, immediate availability, and insurance expertise.
  • WTW had exhausted other hiring options before engaging Cedar.

The Solution

Cedar delivered a Statement of Work (SoW) programme, eliminating WTW’s need to hire directly and
ensuring rapid deployment.

  • Resource planning was finalised just before Christmas 2023, with deployment starting in January 2024.
  • Cedar mobilised the team in just two weeks, despite the holiday period.
  • The SoW was a part of a larger programme, ensuring structured execution.
  • Deployment covered multiple locations: UK, Denmark, Portugal, and Spain.
  • A targeted search identified qualified candidates, reaching the interview stage within one week.

The Result

  • Six project team members were placed within a tight timeframe.
  • 100% occupancy throughout the programme ensured momentum.
  • WTW met its anticipated start date, keeping the project on track.
  • Successful delivery by October 2024, aligning with strategic goals.
  • The new CRB platform was implemented, modernising corporate risk broking.
  • Cedar received positive feedback and continues to support WTW.

“When our Managed Service Provider (MSP) was unable to provide suitable candidates for Denmark and Portugal, I tasked Cedar to support us across two projects. All our roles across both countries were filled within a short timescale. Cedar was informative and engaging throughout the process, working well with the Hiring Managers. I highly recommend Cedar; we would have been lost without them.”

– Recruiting Manager, WTW

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